Financial Services Company

Corpus re-designed the company’s ways of working to align activities to the most critical goals, breaking down functional silos and removing operational blockers. As a first step, Corpus used a root-cause analysis/lean methods to understand the underlying issues that were driving current processes and behaviours. A new governance model was then established, empowering the workforce by allocating decision-making authority at the right level in the organisation. We also improved communication between the C-level and the manager community to create more transparency.